Workplace Skills for 2018

Workplace Skills for 2018 UHR Course(s) to help you to develop these skills
Acting as a team player – this means not only being cooperative, but also displaying strong leadership skills when necessary. Keys 1: Creating a High Trust Workplace Details on PAGE 9

Participants gain tools to help create the ideal work environment – a place where everyone feels accepted, appreciated, respected, valued and connected. Learners practice resolving issues in the workplace to empower them to be part of the solution rather than part of the problem.

Flexibility – this is an extremely valuable asset to employees. Those who can adapt to any situation are dependable no matter what’s thrown at them. LDI II: Champion Leadership Details on PAGE 12

This dynamic, highly-participatory program is designed to help supervisors take their leadership to the next level. The objective is to equip supervisors with knowledge and skills to inspire, coach, and empower employees to perform at their best, build high-trust relationships at any level (up, down, or across), make data-driven decisions, and create a positive, flexible, change-friendly culture.

Effective communication – this is paramount to almost any job. Communication involves articulating oneself well, being a good listener and using appropriate body language. Keys 2: Communication Essentials Details on PAGE 9

The objective of this course is to help participants develop communication skills that build trust and give other people the opportunity to be heard and understood.


LDI 1:2 – Communication Essentials for Supervisors Details on PAGE 10

The objective of this course is to equip leaders with the communication skills to build trust, improve understanding and elevate performance. Participants gain a deeper understanding of the barriers to effective communication.

Problem-solving and resourcefulness – no matter what your profession, these skills are critical when unexpected issues inevitably arise. Supervisor’s Engagement Toolbox Details on PAGE 12

This workshop gives participants the tools to create and lead an engaged workplace- participants will gain insights, tools, techniques and practical experience to manage in ways that are strengths-based, engagement-focused and performance-oriented.

Accepting feedback – not only accepting feedback gracefully, but also applying that feedback to foster professional growth. Communicate through Conflict Details on PAGE 14

This workshop focuses on engaging & communicating through conflict and offers tools on how to work constructively with people with differing styles. We also offer tools to identify a collective conflict style and work more effectively together.

Performance Review (PRD): Process & Tools Details on PAGE 6

The PRD course focuses on UMD’s performance and development process including tools, tips and resources for engaging in the process. Participants will also review the PRD cycle which includes expectation setting, midway feedback, final review meetings, and the self-assessment tool.

Last updated: January 16, 2018

Last updated: January 16, 2018